Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Beautiful views
Warm and friendly service
Dark rooms
Inconsistent dining experience
8.0/10
Great
Rooms
8.0
Location
8.5
Service
8.3
Dining
7.3
Guest reviews
8.0/10
based on 6 reviews
8.8
8.8/10based on 600 reviews
David
United Kingdom,
March
2024
8.6/10
My holiday at the hotel was truly unforgettable thanks to the outstanding service and luxurious tents that really made the experience exceptional. The large room with a fantastic shower and bath added a touch of luxury to our stay. The only downside was the slightly higher pricing, but overall, the value for money was worth it.
Rooms
9.0
I absolutely loved the spacious luxury tent we stayed in; it truly went the extra mile to make our holiday memorable.
Service
9.0
The staff were incredibly lovely, professional, and always willing to assist us in any way they could. From helping with car hire to providing a warm welcome drink, their service was impeccable.
Location
8.0
The location, although a bit far from the lobby, was nestled within trees, creating a serene and peaceful environment. Perfect for exploring Sigiriya rock or the less crowded rock opposite.
Dining
8.0
The food quality was excellent with plenty of choices available, enhancing our overall dining experience. The only drawback was the slightly higher pricing for meals.
Facilities
9.0
The infinity pool with a great view of the landmarks was simply amazing and added to the wonderful experience during our stay. The available tours and ticket assistance made exploring the area hassle-free.
Jane
United Kingdom,
March
2024
8.2/10
The hotel has spacious rooms with a nice big bathroom, but they were not ready even by 3 pm. The service is super-friendly and very knowledgeable, making us feel welcome and well taken care of. The location is utterly stunning with beautiful green surroundings, but it is not very close to other dining options. The dining offers a good variety of European and local cuisine in a luxury tent setting. Despite some room delays, the overall experience was positive.
Rooms
8.0
The rooms were great with plenty of space and a nice big bathroom.
Service
9.0
The service was wonderful, the staff were polite, attentive, friendly, and very helpful.
Location
9.0
The location is utterly stunning with beautiful green surroundings.
Dining
7.0
The dining experience was quite nice with a good variety of European and local cuisine.
Facilities
8.0
The facilities were well-maintained and added to the overall enjoyment of the stay.
J.
United Kingdom,
December
2023
8.0/10
The hotel offers spacious and very clean rooms at a great value, though its location, about 15 km from Sigiriya, may be inconvenient for those relying on public transport. The service was mixed, with incredible hospitality but occasionally slow responses. The breathtaking surroundings and wildlife make up for any inconvenience. Dining options varied, with a mix of European and local cuisine at higher prices. Facilities were adequate with home-made pastries available.
Rooms
9.0
The rooms were such good value for money, spacious, and very clean, offering privacy.
Service
8.0
The service was amazing with great hospitality, though a bit slow at times.
Location
9.0
The location is breathtaking with beautiful surroundings, labeled greenery, and abundant wildlife.
Dining
7.0
The dining experience offered a nice variety but was marked by high prices compared to local options.
Facilities
7.0
Facilities were decent with the availability of home-made pastries.
Richard
United Kingdom,
December
2023
7.4/10
Staying at this hotel was a mix of positives and negatives. The rooms, with a small balcony overlooking the lovely garden areas in a cottage type setting, were way too dark nestled within trees. The service, although warm and friendly, had some confusion regarding the billing system and lacked a smile at times. The location was fantastic, offering great views over the local farming areas to Sigiriya Rock, but it was disappointing that some services were not open early enough for convenience. The dining experience had its ups and downs, with some amazing dishes but also some shortcomings in availability. Overall, the facilities were good, but there were a few areas that could use improvement in terms of value for money.
Rooms
7.0
The rooms were nestled within trees, and although cozy, they were a bit too dark for my liking in the cottage setting. The small balcony overlooking the lovely garden areas was a nice touch.
Service
6.0
The service here was welcoming and friendly overall, but there were moments of confusion with the billing system and the lack of smiles at times was noticeable.
Location
9.0
The location was fantastic, providing stunning views over the local farming areas to Sigiriya Rock. It was a great base to explore the cultural triangle in Sri Lanka.
Dining
7.0
The dining experience offered a mix of highs and lows. While some dishes like the pancakes were amazing, there were times when main dishes ran out without replenishing, and the timing of opening could be inconvenient, especially with little kids.
Facilities
8.0
The hotel had good facilities overall, but there were some areas needing improvement to enhance the overall value for money.
Beautiful views
Dark rooms
Ian
United Kingdom,
September
2023
7.8/10
The hotel offers a mix of positive and negative aspects. The rooms were initially disappointing with a non-functional room Wi-Fi issue, but the superior room provided a lovely experience despite a minor cleanliness issue and ant presence. The service was consistently friendly and efficient, facilitating various trip arrangements. The location, though serene with beautiful natural surroundings, lacked air conditioning. The dining experience was good but slightly overpriced. Overall, a peaceful stay with some minor inconveniences.
Rooms
7.0
From initially poor room Wi-Fi to an improved lovely room experience, marred by cleanliness issues and ants.
Service
9.0
Consistently friendly and efficient service, facilitating trip arrangements.
Location
7.0
Beautiful natural surroundings but lacking air conditioning.
Dining
8.0
Good dining experience but slightly overpriced.
Facilities
8.0
Varied facilities available, though some minor issues present.
Agnes
United Kingdom,
May
2023
8.2/10
The hotel is a special retreat tucked away in the trees, offering a large room with a very comfy bed. The location is fantastic and pleasant for visiting major tourist attractions in the area. The dining options are good quality but come with a high price tag, while the service goes above and beyond to make your stay the best possible.
Rooms
8.0
The room was large, with a very comfy bed and lots of beautiful brown wooden doors.
Service
9.0
The staff were lovely and went above and beyond to ensure a great stay.
Location
9.0
The location is absolutely fantastic for exploring Sigiriya rock and enjoying the cool evening breeze.
Dining
7.0
The dining experience was of good quality with all options catered for but comes at a high price.
Facilities
8.0
The facilities were well-maintained and lovely to use.
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Aliya Resort And Spa - Thema Collection14.03
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15.03.2025
